Homeowner FAQ

Getting ready for install day

What to expect when new floors go in, and a few things you can do ahead of time.

How long will the install take?

It depends on the size of the space, the type of floor and what’s under the old one. Carpet in a couple of bedrooms moves along quickly. Tile takes longer because the setting materials and grout need time to cure. We’ll talk through timing for your project when we measure.

What should I move before the crew arrives?

Clear out the small things: anything sitting on the floor, breakables, lamps, plants, and the floors of any closets getting new flooring. Ask us about larger furniture when you schedule so you know what to plan for.

What happens to my old floor?

Our own crew pulls it up before the new floor goes in. Sometimes that uncovers a subfloor that needs a little repair or leveling first, which is part of getting a floor that lasts.

Does the new flooring need to sit in the house first?

Some products, wood especially, need time to adjust to your home’s temperature and humidity before they go down. Keep the heat at a normal living temperature in the days before. We’ll let you know if your floor needs this.

Will it be noisy or dusty?

Removal is the loudest, messiest part, especially with old tile or glued-down floors. Pets are usually happier somewhere else for the day, and if you work from home, pick a room far from the action.

Will my doors still close?

A new floor can sit higher or lower than the old one, so some interior doors may need trimming at the bottom. Doorways between two different floors get a transition piece. It’s worth asking about at the measure.

When can we walk on it?

Most carpet and click-together vinyl plank can be walked on right away. Tile and glued floors need longer before heavy use, and your installer will tell you when it’s ready. Put felt pads under furniture legs and lift pieces back into place rather than dragging them.